June 2025

AIRDA Member Story

Club Mahindra - Alleppey

We’re Debashis and Mandira Basu—originally from Kolkata, now settled in Hyderabad after stepping away from our professional lives. With our children living in different cities, we’ve embraced the joy of living life on our own terms. Travel has become our shared language—a passion that brings us adventure, perspective, and deep contentment.

Among our cherished getaways this year, our stay at Club Mahindra Alleppey in Kerala stands out for all the right reasons. The allure of the backwaters, the calmness promised by the setting, and the comforting pace of life it hinted at—we felt instantly drawn to it. And we’re so glad we chose it.

From the moment we arrived, we were struck by the serenity of the surroundings. Our room offered just what we were looking for—not indulgent, not bare, but perfectly balanced. It was comfortable, functional, and maintained with great care. Everything we needed was at hand, and the service was prompt and quietly efficient—no fuss, no delay.

The resort had plenty of activities, especially for children and younger families. But for us, this was time to pause, reflect, and recharge. We chose a different rhythm—less scheduled, more soulful. Simply walking by the water, soaking in the natural beauty, and being present in the moment brought us the peace we were seeking.

What truly delighted us during our stay was the dining experience. We follow a specific dietary plan, and we were concerned about how easy—or difficult—it might be to maintain that while away from home. But the team at the resort surprised us. Not only were they open to our needs, they actually welcomedthem. We could pre-order controlled meals, and every dish served was tailored to our requirements. Clean, thoughtfully prepared, and consistently delicious, each meal felt like it had been made with care. The restaurant atmosphere added to the charm—inviting, calm, and spotless.

Yet, what elevated the entire experience was the hospitality. The staff at Club Mahindra Alleppey were kind, warm, and sincerely attentive. From small gestures to big smiles, their service was outstanding. It wasn’t just professional—it was personal. We felt looked after, not just catered to.

In the end, our time at the resort became more than a holiday. It was a culinary journey wrapped in gracious care, made even more special by the people who hosted us. We left with memories full of flavor, warmth, and quiet joy—and we look forward to returning again someday.

Here’s some background information about the Club Mahindra Alleppey resort – information that makes it one of the most popular destinations in South India.

Why do guests choose Club Mahindra Alleppey for their vacations? Set against the emerald embrace of Kerala’s famed backwaters, Club Mahindra Alleppey is more than just a destination—it’s a sanctuary where tranquility meets authentic southern charm. Guests are instinctively drawn to its unique location, where the rhythm of nature sets the pace for a relaxing escape. Add to that the resort's stellar reputation for hospitality and curated experiences, and it's no surprise it ranks high on every discerning traveler’s list.

Upon arrival, many guests describe a wave of serenity as they take in the lush landscape and gentle sway of palm-lined canals. The ambiance is one of calm elegance, and the warm smiles of the staff ensure each welcome feels deeply personal—setting an idyllic tone for the days ahead.

How do guests rate the comfort and facilities provided? The accommodations at Club Mahindra Alleppey are a seamless blend of thoughtful design and contemporary comfort. Spacious layouts with tastefully appointed interiors offer a quiet elegance, while modern amenities ensure guests feel pampered throughout their stay. Flat-screen televisions, in-room tea and coffee makers, and efficient air conditioning strike the perfect balance between homely and luxe.

A standout feature? The private balconies. These serene nooks open to panoramic vistas—whether it’s the dappled greenery or the hypnotic glide of houseboats across the backwaters, each view becomes a personal postcard. Add to this premium bedding, meticulously maintained bathrooms, and handpicked toiletries, and it’s easy to see why many describe the resort as a haven where every detail whispers comfort. These little touches transform each room into a soulful retreat after a day of discovery.

What recreational activities await our guests? Club Mahindra Alleppey curates experiences for every kind of traveler—from spirited families to solitude-seekers. The crown jewel is undoubtedly the houseboat cruise. Gliding through Kerala’s timeless backwaters, guests soak in scenes of everyday life and tropical beauty—a deeply immersive journey that often becomes the highlight of their stay.

But the magic doesn’t end there. Interactive workshops like seashell painting keep little ones entertained, while indoor games create spirited family moments. For those yearning for inner balance, yoga sessions against the backdrop of serene waters elevate the mind-body connection. Evenings shimmer with themed nights and cultural showcases, providing a vibrant peek into Kerala’s traditions. It’s a calendar of engagement, delightfully unpredictable yet consistently fulfilling.

How do guests describe the dining experience? Dining at the resort is a lovingly prepared symphony of flavor, rooted in the rich culinary heritage of Kerala. The on-site restaurant celebrates regional authenticity with dishes like appam paired with stew, fiery Kerala fish curries, and seafood caught fresh from the nearby coast—each infused with aromatic spices and timeless techniques.

Yet, for those with global palates, there’s ample variety: North Indian favorites and classic continental offerings round out the menu. Regardless of the choice, guests find meals to be more than just nourishment—they’re experiences best savored in the restaurant’s airy, inviting space. Candlelit dinners, hearty breakfasts, and lazy afternoon lunches each bring their own charm, elevated by attentive service and a warm ambiance.

What do guests say about the organized activities? The curated activities at Club Mahindra Alleppey mirror the spirit of Kerala—diverse, colorful, and deeply rooted in its cultural soul. Houseboat cruises are cherished for their dreamlike quality, offering a lens into the state’s serene waterways. Beyond the resort, excursions to landmarks like the Ambalappuzha Sree Krishna Swamy Temple and the Alappuzha Lighthouse provide a textured glimpse into the region’s spiritual and colonial history.

On-site, moments of calm—like yoga or leisurely seashell art—are balanced with vibrant cultural evenings. Time and again, guests credit not just the activities, but the team behind them, for crafting a rhythm of discovery and relaxation that lingers long after checkout.

How would we describe the hospitality and service at the resort? At the heart of Club Mahindra Alleppey lies its most treasured asset: its people. Guests routinely speak of the genuine warmth and intuitive attentiveness of the staff—from the graceful welcome at check-in to the heartfelt check-ins throughout the stay. The team doesn’t just meet expectations—they anticipate them.

What makes the service exceptional is its personalization. Right from arranging a private dinner under the stars, adapting experiences for young families, to offering insightful recommendations about local gems - these are staff-crafted moments that make you feel special.

Their approachable nature, paired with a quiet efficiency, ensures that every guest feels heard, valued, and genuinely cared for. It is this fusion of grace, responsiveness, and heartfelt hospitality that cements the resort’s reputation as a place where memories are carefully created and beautifully kept.

Club Mahindra Alleppey offers more than just a stay; it provides an experience that lingers in the hearts of its guests long after they leave. From the breathtaking beauty of Kerala's backwaters to the exceptional hospitality, the resort creates a harmonious balance of relaxation, adventure, and cultural discovery. Whether it's unwinding in the comfort of luxurious accommodations, savoring authentic Kerala delicacies, or immersing in the tranquility of a houseboat cruise, every aspect of the resort is crafted to enrich the guest experience.

About Club Mahindra Arookutty, Alleppey Resort

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