November 2024

New Member Feature

Vacation Club Hospitality

Vacation Club Hospitality – our newest member at AIRDA – was established in 2015 by two young entrepreneurs, Nimesh Chhatbar and Ferdinand Francis. The founders had a clear vision: Our goal was to create vacation homes that help customers realize their dreams of owning a perfect getaway - people seeking holiday homes or second homes. Exceptional service and dedication continue to be the reasons why we are highly regarded by promoters, customers, and other professionals in the hospitality industry.

This new-member feature shares excerpts from our conversations with Vacation Club Hospitality and how keeping the customer happy is at the core of their operations. This is an overview for the benefit of other members on the AIRDA network, and prospective customers interested in timeshare and vacation ownership.

We believe in building strong, sustained customer relationships

Our key objective at Vacation Club Hospitality is to build strong, sustained relationships with our customers by delivering exceptional value for money. We focus on gaining deep insights into customer needs and delivering solutions that meet their expectations.

We also aim to create wealth for our investors, ensuring that our business decisions translate into progressive financial outcomes. Our pursuit of technical excellence is driven by dedication and commitment. Our focus on quality and teamwork has consistently attracted talented individuals to our organization.

We offer our customers a wide choice in membership plans
Vacation Club Hospitality offers a comprehensive range of services that cater to the diverse needs of customers.

Timeshare Memberships: We offer flexible vacation ownership options that allow clients to enjoy their vacations without the commitment of owning a property outright. Our timeshare memberships provide access to our network of resorts and properties, ensuring variety and flexibility in vacation planning.

Fractional Memberships: This allows customers to own a share of a vacation home. It is a cost-effective way for clients to enjoy the benefits of property ownership with reduced financial commitment. Fractional memberships provide access to high-quality properties with the added convenience of shared maintenance and management.

Co-ownerships: Facilitating shared ownership of holiday properties, we enable clients to co-own vacation homes. This model offers significant savings and shared responsibilities, making property ownership more accessible and manageable.

We focus on delivering exceptional guest experiences
Hotel Operations: We manage and operate our resorts and hotels with a focus on delivering exceptional guest experiences. Our operational expertise ensures that our properties are well-maintained, and our guests receive top-level service throughout their stay.

Marketing and Management: Promoting and managing our properties are key strength areas. We employ strategic marketing campaigns to highlight the unique features of our properties and attract potential clients. Our management services ensure that all aspects of property operations are handled efficiently.

F&B Management: Overseeing food and beverage services to ensure quality and satisfaction is a key responsibility. We aim to provide exceptional dining experiences for our guests, with menus that reflect the best in culinary standards and service excellence.

F&B Consulting: Providing expert consultancy services for the food and beverage industry, our team offers valuable insights and strategies to improve F&B operations. Our consulting services are tailored to meet the specific needs of our clients, ensuring excellence in service and quality.

Personal Diet Chef Services: We offer personalized culinary experiences for our clients. Whether it’s a special dietary requirement or a request for gourmet meals, our Diet Chef Services cater to individual preferences during a customer’s stay at the properties we manage.

Vacation Club Hospitality – more about the founders
Nimesh Chhatbar - Co-Founder & Director: With a Civil Diploma and 14 years of experience, Nimesh has been instrumental in developing potential land into real estate spaces, including holiday homes, second homes, residential apartments, and commercial spaces. His expertise and vision have been pivotal in shaping the company's growth.

Ferdinand Francis - Co-Founder & Director: Ferdinand holds a degree in Hotel Management and brings 13 years of experience in hotel and restaurant operations. He has worked with renowned multinational brands like Intercontinental and PizzaExpress, as well as national brands like Pan India Food Solutions and Neighborhood Hospitality. His extensive experience in the hospitality industry has significantly contributed to the success of Vacation Club Hospitality.

Vacation Club Hospitality has professional associations with RCI India and AIRDA.

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