Views & Interviews

Background information on the interviews we’d like to do with you

December 2020

Our Q&A section on the AIRDA website features interviews with vacation seekers, travel writers, photographers, and other professionals who are connected with the timeshare industry in some way. In the past, we have also featured timeshare customers from different age groups – our oldest is 94 years old and still looking forward to her next holiday. Our youngest was 13 when we spoke to him a few years ago – he is now considering rapid-river-rafting on his next holiday.

For our upcoming interviews we would like to feature stories from your previous vacations – especially with the pandemic slowing down or restricting our ability to travel. Do let us know if you have an observation to make, a story to share, or constructive feedback to offer.

Here’s some background on what we have in mind on Views & Interviews

Professionals in the timeshare industry

Talk to us about your experience in the timeshare industry. Share industry updates, vantage perspectives, rewinds, projections, challenges – anything that can inform and educate our readers. We could talk about views from the top, new product ideas, emerging geographies, and interesting ways to connect with the customer.

We generally encourage professionals from the industry to look at their responses from three points of view - yesterday, today and tomorrow. Basically to retrace the early years of timeshare, take stock of the current situation, and look at the crystal ball to visualize where the industry is heading.

Professionals outside the timeshare industry

What does timeshare look like from the outside, especially for professionals working in regular hotels? Do you perceive timeshare as competition? Do you see it as useful in a larger context - bringing in tourists and additional revenue into the tourism pie? Do you think people from a regular hotel can look forward to careers in timeshare? Do you have any feedback to share?

Feature with Noufel Alamala in July 2020

Independent professionals linked to the timeshare industry

What services do you offer? How long have you been working with the timeshare industry? What changes have you seen that give you positive indicators? What feedback can you offer resort owners on areas of concern? Do you think resorts under AIRDA’s banner have a level playing field? Do you think customers are now getting a fair deal on product experience, service quality and long-term commitment?

Feature with Lisa Ann Schreier in January 2020

End customers in India and global visitors from exchange networks

Our interviews with end-customers and prospective customers are done from what we call the “listening post”. We look forward to conversations on the timeshare concept, your favourite resorts, cuisines, activities and moments you want to treasure for life. We are also interested in feedback on matters of concern, areas for improvement, grey areas on maintenance charges, and other fees that may be applicable from time to time – areas where you might seek some clarification.

From overseas visitors, we’re interested in hearing about the India experience. Talk to us about service quality at resorts, facilities offered, levels of customer engagement and individual takeaways that give us an interesting picture on your holiday experience. Yes, do send your holiday snapshots as well.

How we handle conversations and interviews

Our interviews are normally done through a simple exchange of emails. We send you a brief list of questions for the interview, and you enter your responses within that format. What we then do is edit your responses – for length, readability and completeness. The final version is always sent to you, before we feature it on our website, along with the relevant images you can share with us.