MEMBER PROFILES

Mahindra Holidays and Resorts India Limited

MAHINDRA HOLIDAYS & RESORTS (INDIA) LIMITED ( MHRIL) is part of the Infrastructure Development Sector of the reputed Mahindra Group. Club Mahindra, the flagship brand of the Company, brings to the industry values such as Reliability, Trust and Customer Satisfaction.
 
Mahindra Holidays commenced its operations in 1996, offering family lifestyle holidays in India and abroad, though a vacation ownership product. The company is a Business Superbrand '08 and its brand Club Mahindra, a consumer validated Superbrand '09.

Over the period of its growth and success MHRIL has managed all aspects of operations through one entity by creating a fully integrated business model- from identifying land, building and developing resorts, member acquisition and servicing, resort operations and marketing to travel related services.
This integration has enhanced management competence in many areas which have helped the company grow.

Mission
The Company's mission is Good Living. Happy Families.

Flagship brand

Today, Club Mahindra has emerged as an intelligent option to costly and badly-planned holidays and ill-managed time-shares. It is the fastest growing timeshare brand outside the U.S. With 24 resorts in India and abroad, the brand has a rapidly growing member base. Today this numbers over 93,000.

The CMH network comprises 16 branch offices, 43 retail sales outlets called HolidayWorlds, and 90 direct sales agents and 31 franchisee retail sales outlets. It accounts for 65% of the total active members across the vacation ownership industry in India.

Awards and Recognition
As India’s leading leisure hospitality provider we have received many awards and recognition for our products and services.

• Superbrand ‘09  (Consumer Validated) and Business Superbrand ‘08
• Avaya GlobalConnect Customer Responsiveness Award
• World’s first hospitality company to be PCMM level 3 assessed
• Membership fulfillment systems ISO: 9001: 2000 certified
• 7 of our resorts have received the RCI ( an international affiliate network) Gold Crown award for superior services based on guest ratings and feedback
• Hygiene Systems certified by BHC Netherlands

Resorts

- Club Mahindra Lakeview, Munnar
- Club Mahindra Varca Beach, Goa
- Club Mahindra Kodagu Valley, Coorg
- Club Mahindra Fort Kumbhalgarh, Rajasthan
- Club Mahindra Valley Resort, Binsar
- Club Mahindra Kangra Valley, Dharamshala
- Club Mahindra Dancing Waters, Naukuchiatal
- Club Mahindra Nature Trails, Corbett
- Club Mahindra Snowpeaks, Manali
- Club Mahindra Backwater Retreat , Ashtamudi
- Club Mahindra Tusker Trails, Thekkady
- Club Mahindra Whispering Pines, Gables, Mashobra
- Club Mahindra Manipur Villa, Binsar
- Club Mahindra Lake Forest, Yercaud
- Club Mahindra Hill Country Kodaikanal
- Club Mahindra Hilltop at Avalon, Mussoorie
- Club Mahindra Floating Palms, Poovar
- Hotel Shreyas, Mahabaleshwar
- Blue Country Resort,Panchgani
- Heritage Suites, Kuala Lumpur
- Elegance Suites, Bangkok
- Pattaya Hill Resort, Pattaya
- Citadines Sukhumvit 23, Bangkok
- Jasminn, Goa

Easy membership options
In an effort to membership affordable, Club Mahindra offers convenience purchase options to its customers. A customer could buy his membership outright or through convenient, affordable, flexible EMI options.

Globe Trot with Club Mahindra
A Club Mahindra membership gets you access to over 5087 RCI affiliated resorts across over 90 countries. Holidaying abroad is made extremely economical – a simple nominal exchange fee paid for in Indian rupees gets you holiday accommodation for the entire family National Network.

Other brands
MHRIL’s  multi brand portfolio includes Zest, another vacation ownership product, Club Mahindra Fundays, a unique employee holiday incentive product, Mahindra Homestays, certified family home accommodation for  an authentic Indian experience and Club Mahindra.Travel, a one stop shop for all travel related services.

Mahindra Holidays - the future
As a leading player in the leisure and vacation ownership industry the company strives to enrich people’s lives. We do this by attempting to make family holidays a rich experience. The brand’s long-term vision is to become a dominant player in the lifestyle holiday business in Southeast Asia and eventually the world.

For more details visit: www.clubmahindra.com